Your feedback is important to us – whether it’s positive or negative, your feedback directly influences our decisions, telling us what we need to work on so we can provide the best experience for our customers.
That’s why we’ve set up our Customer Panel – so we can listen to what our customers are saying and use that feedback to improve the way we work, while also keeping you updated with how your views have changed the way we do things.
To join our Customer Panel, just click here and complete a short profiling survey so we get to know you a little better.*
* To be eligible for our Customer Panel you must have an active car insurance policy with us.
We’ll email you no more than once a month to ask for your feedback, and we’ll also update you on how your feedback is helping us improve the service we provide to our customers.
To say thanks for taking the time to share your views with us, each time you complete a survey or provide us with feedback you’ll be entered into a prize draw to win vouchers worth between £20 and £250!
Customer Panel Prize Draw Terms and Conditions apply.
Click here to see our list of FAQ’s
Click here to see our list of FAQ’s
Or call us on: 03300 240 123
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