We’ve tried our best to make sure our website is accessible and easy to use and read. This page explains a few ways you can adapt our website to suit your needs.
This website is compatible with the most popular browsers and has been optimised to give our customers the best online experience that we can. This website has also been designed to be mobile friendly, which means that you'll enjoy the same online experience on both desktop and mobile platforms.
We've used Open Sans font on our website as this is easy to read on screen. We've also chosen colours to provide a good contrast with the background.
You can use some quick keyboard shortcuts to make the text on your screen larger or smaller.
If you are using a PC hold down the ‘Ctrl’ button and press the ‘+’ button to zoom in and the ‘-‘ (minus) button to zoom out. On a MAC press the Apple key ‘⌘’ and ‘+’ sign to zoom in, and the ‘-‘ (minus) to zoom out.
If you need to have our documents in Braille, large font or audio, we’re always happy to help. Just email us at firstname.lastname@example.org with your name, address, and which documents you'd like in an alternative format.
We welcome any feedback on how we can improve our website. If you can suggest any improvements, or if you have any problems while visiting our site, please contact us.
Here are the details you need:
03300 240 123
Phone lines are open:
Monday - Thursday: 08:30 - 20:00
Friday: 08:30 - 18:00
Saturday: 09:00 - 16:00
Write to us:
PO Box 847
Last updated: 13/07/2016
Why Choose Us?
View our policy documents for more information about what we cover.
These documents are relevant to all policies taken out after 1st November 2018. If your policy was purchased earlier than this please visit the My Account area for your most up to date documents.